Your Shopify ops,
handled in 2 weeks.
We run order management, returns, and supplier coordination for EU DTC brands — so your COO can stop firefighting and start building.
Pick the problem. We'll explain what we'd do about it.
Most brands come to us with one of four operational bottlenecks. Select the one that sounds like your last Monday.
Average onboarding to live ops
Returns processing SLA
Active team presence
Founded in Barcelona
Three phases. No ambiguity.
We don't do discovery projects that turn into multi-month retainers by default. You know what you're signing up for before day one.
Full process breakdownOperations Audit
We spend one week mapping your current order flow, supplier contacts, and return process. You get a written ops assessment — regardless of whether we work together after.
Setup & Integration
We connect to your Shopify or WooCommerce store, set up communication protocols with your 3PL and suppliers, and document every process we'll be running.
Ongoing Operations
We run your defined ops scope on a monthly retainer. Weekly async update, monthly performance review, adjustable scope as your volume changes.
We went from 3 hours a day managing order exceptions to a 10-minute morning check. The first month already paid for the retainer.
They understood our Shopify setup faster than any agency we've worked with. Two weeks was accurate — we were fully handed over before the month ended.
What I needed was someone who'd just handle it, not someone who'd need me to explain what a 3PL is. StoreFox didn't need that explanation.
What's your operational mess costing you?
Most brands don't track how much time — and money — goes into fixing order errors, chasing suppliers, and processing returns manually. This is a rough estimate based on industry averages.
The numbers are illustrative. Actual costs depend on your team structure and error types.
Operations waste estimator
Adjust the sliders to match your business
Ops thinking, written down.
Ops Debt Is Real — and It Compounds Like Financial Debt
Every manual workaround you accept today costs more to undo in six months. Here's how to spot it early.
Why Your Returns Process Is Losing Customers, Not Just Money
The cost of a bad return experience isn't the refund. It's the customer you won't see again.
The Supplier Coordination Problem No One Talks About
It's not the big delays that kill your ops. It's the small mismatches that stack up across 20 SKUs.
Stop managing your ops. Let us run them.
A 30-minute call is enough to know whether we're a fit. No sales pitch — just questions about your current setup.
Book a discovery call